We hope you will love your purchases, however should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in a fully resalable condition. Our policy lasts for 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

Please email us at hello@thewildtree.co.uk if you would like to return an item.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Due to hygiene rules and regulations, we are unable to offer a refund or exchange on our dental products / deodorants or any intimate sanitary goods.

Refunds - Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items - Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges - We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send an email to hello@thewildtree.co.uk and send your item to:
The Wild Tree Limited, 7, Jago Green, Snitterfield, Stratford-Upon-Avon, Warwickshire, CV37 0LX, United Kingdom

Return Address - TheWildTree Limited, 7, Jago Green, Snitterfield, Stratford-Upon-Avon, Warwickshire, CV37 0LX, United Kingdom

Please Note - Unless your item is faulty you will be responsible for paying for your own shipping costs for returning your item.

If you are shipping an item over £30, you should consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.